Report a Bug

Oh no, you found something wrong with the game! But wait, before rushing to that keyboard, check that:

  • You installed the game correctly. If you’re getting a startup error, that’s the most likely cause. If you need assistance, you can ask for help in the Troubleshooting forum.
  • The bug still occurs in the latest nightly build and hasn’t been reported yet.
  • The bug actually comes from OpenXcom and not from a mod you have installed, in which case you should report it to the mod author instead.
  • You are not just mistaking an original game feature for a bug. A lot of people have funny recollections of the original. Replay the original or check the UFOpaedia when in doubt.

All good? Still here? Well here are some tips to make sure your reports are as helpful as possible:

  • Your configuration can be very important. Things like your platform and game version, options and mods you’re using, and a save file of your game can really narrow down the causes of a bug.
  • Be as informative and descriptive as possible. The problem might seem obvious to you, but not to us. Stuff like “X doesn’t work right” or “Y crashes randomly” doesn’t tell us much. Explain exactly what is wrong and why as if we were neanderthals. Include screenshots (F12) if necessary. And please write in English. 😉
  • A reproducible bug is much easier to fix. Save often and figure out the exact steps it takes to cause the bug.
  • You can attach files to a bug report after you create it, through the More Actions button in the top-right (requires an account). If that fails you can also use pastebin or free file hosts. Don’t copy-paste file contents directly into the report.

Here’s an example. Now that you’ve read all this, we have absolute confidence you will make a fine tester, so we entrust you with…

The Bug Tracker